Terms of Service

These terms govern your use of spriq.com.au and any services provided by Spriq ("we", "us", "our"). By using our website or engaging our services, you agree to these terms.

1. Services

Spriq provides AI consulting services including strategy, web development, SEO, social media automation, custom AI agents, and team training. Specific scope, deliverables, timelines and fees for each engagement will be set out in a separate written proposal or statement of work.

2. Quotes and fees

All pricing is custom per engagement. Quotes are valid for 30 days unless otherwise stated. Fees are quoted in Australian dollars (AUD) and are exclusive of GST unless stated. Payment terms will be specified in your engagement letter (typically 50% upfront, 50% on completion, or milestone-based for larger projects).

3. Intellectual property

Unless your engagement letter says otherwise, upon full payment you own the deliverables we create specifically for you. We retain ownership of our pre-existing tools, methodologies, templates and frameworks and grant you a perpetual licence to use them as embedded in your deliverables. We may reference our work for you in our portfolio and case studies, unless you request confidentiality in writing.

4. Confidentiality

We keep your business information confidential and only share it with team members who need it to deliver your engagement. You agree to keep any non-public methodologies or pricing structures we share with you confidential.

5. Warranties and disclaimers

We deliver our services with reasonable care and skill. The information on this website is general in nature and does not constitute professional advice for your specific situation. AI tools and models change rapidly; we make no guarantees of specific business outcomes (e.g. exact ROI, traffic numbers, or rankings).

To the extent permitted by Australian Consumer Law, our liability for any claim is limited to the fees paid by you for the specific engagement giving rise to the claim. We are not liable for indirect, consequential or special damages.

6. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded.

7. Third-party tools

We may recommend or integrate third-party tools and services (e.g. OpenAI, Anthropic, Google, Meta, Resend, GoHighLevel). You are responsible for your own accounts, subscriptions and compliance with their respective terms.

8. Termination

Either party may terminate an engagement with reasonable written notice in accordance with the relevant engagement letter. Fees for work completed up to the termination date remain payable.

9. Privacy

How we handle your personal information is set out in our Privacy Policy.

10. Governing law

These terms are governed by the laws of New South Wales, Australia. The courts of NSW have non-exclusive jurisdiction.

11. Contact

Spriq — Sydney, Australia
Email: hello@spriq.com.au
Phone: 0490 055 545